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International Orders
Information on placing international orders.
Business or Government Account Information
Info on placing business or government orders.
Privacy Policy
The privacy policy for this site
Merchandise Return Policy
Our policies on returns
Terms of Service
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Thank you for shopping online with ArthritisSupplies.com

Please call our toll free customer service number with any questions or to place your order over the phone 1-877-750-0376.

Our office hours are Monday - Friday 8am to 5pm CST.

Security:

We Accept:



You can shop at ArthritisSupplies.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry (PCI) Data Security Standard.

ArthritisSupplies.com is registered with the Authorize.Net Verified Merchant Seal program.


For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

Shipping and Handling Charges:

Merchandise Total Shipping Charges
up to $10.00 $5.95
$10.01 to $20.00 $7.95
$20.01 to $35.00 $8.95
$35.01 to $55.00 $9.95
$55.01 to $85.00 $11.95
$85.01 to $125.00 $13.95
$125.01 to $200.00 $16.95
$200.01 to $300.00
$18.95
$300.01 and up
5% of total

Shipping Information:

Most smaller size (weighing less than 4 pounds) in stock items are shipped via US Priority Mail. Heavier items are shipped via UPS Ground. Please call our toll free number for item availability. If you need expedited shipping, please call our toll free number for a shipping estimate to your location. If your purchase requires over-sized delivery or truck delivery, these charges are in addition to standard shipping/handling charges.

For International Inquiries:

For deliveries outside the contiguous U.S., additional shipping charges apply. Please call our toll free number 1.877.750.0376. or email customercare@thewrightstuff.com for shipping estimates to international addresses.

Fast Shipping Within 24 Hours:

Orders received by 2:00 pm Central Standard Time Monday through Friday for in stock items will ship within 24 hours. Weekend or holiday orders ship the next business day.

The Wright Stuff, Inc. Quality Commitment

We strive to satisfy our customers by offering quality products, professional service and competitive pricing. If the merchandise you received is defective or not as you ordered, please contact our customer service staff at 1.877.750.0376 for a quick resolution.

Returns:

Please click on the link above to go to our merchandise return policy.

Refused Shipment/Undeliverable Package

If you refuse a package upon arrival or your package is undeliverable due to customer error, we must charge your card for the shipping cost caused by your decision.

Canceling an Order

In most cases, once an order is placed, we are not able to cancel the order due to the speed in which we process and ship orders . If you no longer want a product after the order has been placed, please contact us for a Return Authorization via email or telephone once you have received the product.