Information on placing international orders.
Info on placing business or government orders.
Terms and Conditions that govern all use of this site
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Thank you for shopping online with ArthritisSupplies.com
Please call our toll free customer service number with any questions or to place your order over the phone 1-877-750-0376.
Our office hours are Monday - Friday 8am to 5pm CST.
You can shop at ArthritisSupplies.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
- Industry leading encryption hardware and software methods and security protocols to protect customer information.
- Compliance with the Payment Card Industry (PCI) Data Security Standard.
ArthritisSupplies.com is registered with the Authorize.Net Verified Merchant Seal program.
Shipping and Handling Charges:
|If subtotal is:||Shipping & Handling:|
less than $20.00
$20.01 to $35.00
$35.01 to $55.00
$55.01 to $85.00
$85.01 to $125.00
$125.01 to $200.00
$200.01 to $300.00
$300.01 or more
Most smaller size (weighing less than 4 pounds) in stock items are shipped via US Priority Mail. Heavier items are shipped via UPS Ground. Please call our toll free number for item availability. If you need expedited shipping, please call our toll free number for a shipping estimate to your location. If your purchase requires over-sized delivery or truck delivery, these charges are in addition to standard shipping/handling charges.
The following are options for delivery and estimated transit times.
- Economy: 7-10 business days.
- Standard: 3-5 business days.
For International Inquiries:
For deliveries outside the contiguous U.S., additional shipping charges apply. Please call our toll free number 1.877.750.0376. or email [email protected] for shipping estimates to international addresses.
Fast Shipping Within 24 Hours:
We strive to ship orders received by 1:00 pm Central Standard Time Monday through Friday for in stock items from our warehouse within 24 hours. Weekend or holiday orders ship the next business day.
The Wright Stuff, Inc. Quality Commitment
We strive to satisfy our customers by offering quality products, professional service and competitive pricing. If the merchandise you received is defective or not as you ordered, please contact our customer service staff at 1.877.750.0376 for a quick resolution.
Please click on the link above to go to our merchandise return policy.
Refused Shipment/Undeliverable Package
If you refuse a package upon arrival or your package is undeliverable due to customer error, we must charge your card for the shipping cost caused by your decision.
Canceling an Order
In most cases, once an order is placed, we are not able to cancel the order due to the speed in which we process and ship orders . If you no longer want a product after the order has been placed, please contact us for a Return Authorization via email or telephone once you have received the product.