Q: What is the size of the pen point

Asked by: Nonnie - 5/5/2026
A: Point is Medium/1.0mm.
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Answer provided by: Amy (5/8/2026)
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Q: Does this come in black?

Asked by: malanacat79 - 4/15/2025
A: The pen color is blue, and the ink color is black. It is available in black pen color by special order.
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Answer provided by: Amy (4/16/2025)
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Q: My patient is left handed, does this work for right and left? Thanks I am an OT

Asked by: Cathleen Kelly - 10/1/2022
A: Yes. Works for right or left-handed writers.
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Answer provided by: Amy (5/8/2026)
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Q: Do you have these ergo dog pens on different colors? What about refills?

Asked by: Jackie - 8/29/2022
A: We can special order other colors for us. Refills are available. Please see https://www.arthritissupplies.com/ergo-sof-penagain-refills.html
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Answer provided by: Amy (5/8/2026)
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Q: I can't remove the used ink cartridge from the pen to replace it. How is this done??

Asked by: Jody - 5/14/2018
A: The tip twists off allowing the ink cartridge to be replaced.
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Answer provided by: Andy (5/14/2018)
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Q: Does this pen come in blue ink?

Asked by: Esmeralda Izaguirre - 4/12/2018
A: The Ergo-Sof PenAgain only comes in black. You may be able to find the blue ink refills at an office supply store. We only carry the black refills.
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Answer provided by: Andy (4/12/2018)
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Q: Are refills available for this pen?

Asked by: Sshanks - 3/27/2018
A: Yes, Refills: Available. Package of 2 #APW300R for $1.95
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Answer provided by: Customer Service (3/30/2018)
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Q: Can you please email direction that show me how to change the refill cylinder when I run out of ink?

Asked by: Danette - 1/7/2018
A: Slide the tip off of the Ergo Sof PenAgain to insert the ink refill.
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Answer provided by: Customer Service (3/30/2018)
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Q: IS THIS A GEL PEN OR A 'BALL POINT PEN"?

Asked by: Kathy Irwin - 8/30/2017
A: It's a Ball Point Pen
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Answer provided by: Customer Service (3/30/2018)
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Q: Can you add a pen to this holder?

Asked by: Debbie Heath - 8/29/2017
A: This is not a holder, it's a ink pen
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Answer provided by: Customer Service (3/30/2018)
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Q: Can I get this pen with gel ink and in multiple colors?

Asked by: Marla - 8/21/2017
A: We only sell the one color and it does not come with gel ink
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Answer provided by: Customer Service (3/30/2018)
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Q: Do you accept workers compensation payments for this item? I have a rx for this pen from my doctor?

Asked by: Debra - 7/7/2015
A: No, we do not accept insurance or third party payments at this time. A lot of our products are generally reimbursable though, especially if you have a prescription. Your insurance company should be able to provide you with a reimbursement form.
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Answer provided by: Banks (7/8/2015)
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