Q: Can the Big Button Universal Remote be programmed for DVD and VHS on a one unit device to control both?

Asked by: Jan - 7/15/2019
A: The Big Button Universal Remote Control cannot do both the DVD and VHS at the same time. It only has the option to do one or the other.
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Answer provided by: Andy (7/15/2019)

Q: Does this device work with Roku devices

Asked by: Robert - 5/28/2019
A: The Big Button Universal Remote Control does not work with any Roku products as of right now.
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Answer provided by: Andy (5/28/2019)

Q: Is this compatible with Roku? Thanks

Asked by: Gail - 1/24/2019
A: As of right now it is not compatible with the Roku.
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Answer provided by: Andy (1/24/2019)

Q: Are you able use the remote control for streaming programs such as Netflix & Hulu ? If not, is there one that will? I have CP and a big button remote control would be a easier to use.

Asked by: Kathy - 10/10/2018
A: As of right now there isn't a Big Button remote to work with a smart tv with those steaming programs. Hopefully something will be developed soon!
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Answer provided by: Andy (10/10/2018)

Q: I know that this remote works with Sony & Samsung TV's- will it work with LG TVs?

Asked by: Mark - 6/4/2018
A: LG is a supported brand, so the remote will work with the TV, however it won't execute the usability/functions of a smart TV (navigating and selecting Netflix).
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Answer provided by: Andy (6/4/2018)

Q: Is this remote compatible with Insignia television?

Asked by: Diane - 5/4/2018
A: Yes
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Answer provided by: Andy (5/4/2018)

Q: How can I buy one of the above remote controls ?

Asked by: gene - 4/3/2018
A: You can purchase the remote by adding the item to the cart and following the check out prompts OR an order can be placed over the phone with a customer service representative. Simply call 877.750.0376.
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Answer provided by: Andy (4/3/2018)

Q: Will this remote be able to be programmed for all cable companies? Mom uses Mediacom.

Asked by: Robyn - 2/12/2018
A: The Big Button Universal Remote Control can be used with most TV, DVD/Blu Ray, cable boxes and satellite receivers, and replaces up to 4 standard remotes.
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Answer provided by: Deb Florea (3/20/2018)

Q: Will this controller work with a Samsung 32 inch smart TV and the model number is UN32H5201AFXA? I need a large controller for my 97 year old father who is visually impaired and has neuropathy, so seeing and pressing small buttons on a controller is a real task. He likes to Stream NetFlix movies.

Asked by: Emmett Berg - 6/29/2016
A: Samsung is a supported brand, so the remote will work with the TV, however it won't execute the usability/functions of a smart TV (navigating and selecting NetFlix).
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Answer provided by: Banks (6/29/2016)

Q: Does this remote offer closed captioning?

Asked by: Debra - 5/29/2016
A: No, there is not a closed captioning button.
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Answer provided by: Banks (5/29/2016)

Q: Compatible with Bose sound bar?

Asked by: Mariev - 5/13/2016
A: No, the Big Button will only control the TV or cable/satellite box. It won't control a sound bar.
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Answer provided by: Banks (5/13/2016)

Q: Does this remote work with the older Direct TV receivers?

Asked by: Stephanie - 1/18/2016
A: You might want to check who makes/made the receiver, but generally codes do not change so yes.
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Answer provided by: Banks (1/18/2016)

Q: Will this remote control an rf device as well as an IR device?

Asked by: Chuck - 12/19/2015
A: No, the big button remotes are not compatible with RF devices.
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Answer provided by: Banks (12/19/2015)

Q: Is this remote Direct TV compatable?

Asked by: Gary - 12/10/2015
A: You need to look on the satellite box and see who actually makes the box then check the Big Button user manual for a list of supported devices.
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Answer provided by: Banks (12/19/2015)

Q: Will this remote work with ref systems?

Asked by: Chuck - 10/30/2015
A: I apologize, but I am not familiar with a "Ref System". You'll need to look and see who actually makes the system then check the Big Button user manual for a list of supported devices.
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Answer provided by: Banks (12/19/2015)

Q: Is this remote compatible with Comcast Cable in Maryland and a Samsung TV? It's for my mother who has vision problems.

Asked by: Barbara - 10/29/2015
A: Samsung is on the list of supported devices, however you'll need to check and see who actually manufactures the Comcast cable box and make sure they are on the list of supported devices in the user manual.
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Answer provided by: Banks (12/19/2015)

Q: will this work with ATT Uverse, box made by Cisco?

Asked by: Lucy - 10/1/2015
A: I do not see Cisco listed under the supported devices list. Please see manual for list of supported devices.
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Answer provided by: Banks (10/24/2015)

Q: Will this work with COX Cable and DYNEX TV?

Asked by: nancy - 9/23/2015
A: I do not see those companies listed on the supported devices. However, please make sure they are the names of the manufacturer of the box and TV, not just the brand name. Please see user manual for list of supported devices.
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Answer provided by: Banks (10/24/2015)

Q: I need a remote for my aunt who has severe neuropathy - I had ordered your simplest one - ATP300 Tek Pal Universal Remote Control $18.95 - but it did not have the button for the captions on the TV? She needs to have that as well. Do any of your other ones have that ability? Thanks for your help - you can also call me at *removed*.

Asked by: Christina Condos - 8/2/2015
A: Although the Big Button and Tek Partner remotes do not come with a dedicated captions button, they do have some menu functionality so you might can turn them on through the TV menu, depending on the type of TV.
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Answer provided by: Banks (8/14/2015)

Q: how do you put on the guide to see whats coming on?

Asked by: josie - 7/13/2015
A: When in cable or satellite mode pressing the pause button should pull up the guide.
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Answer provided by: Banks (8/14/2015)

Q: Is this easily adaptable to use with TV and ATT U verse? My father in law is 97. We called ATT to see if they provided larger remotes for elderly or visually impaired and they do not. Our concern is getting this to work with his TV and cable. Thanks.

Asked by: Jane - 7/11/2015
A: The Big Button remote will actually work with a wide variety of providers (ATT, Dish, Direct, etc.) but you have to look at who actually makes the box the provider uses. Look on the box and find the manufacturer (Toshiba, PHILIPS, Sony, etc.) then we can determine if the remote will work with the box.
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Answer provided by: Banks (7/13/2015)