Q:I have arthritis in my right hand thumb and I have trouble writing, opening jars, picking up items and the pain extends all the way to m y upper arm.
Asked by: I have arthritis in my right hand and I'm unable t
- 9/18/2024
A: Thanks for visiting our website. This item may be helpful for you. Please ask your doctor or healthcare provider if they think it will help decrease your pain.
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Q:The brace is wonderful, easing discomfort better than any other product used. Should it be worn at bedtime/sleep?
Asked by: MARIA
- 1/30/2021
A: Other customers have stated that they wear the brace continuously for relief. We recommend consulting with your therapist or physician for optimal results.
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0 of 1 Customer(s) found this Answer helpful.
Q:How do you determine size for the "metagrip" thumb brace? I am a male and wear a size medium in a golf glove for example.
Asked by: Gary Head
- 1/4/2021
A: Please see the size guide in the description: Use a soft measuring tape to measure the circumference of your hand just below the knuckles of all fingers, excluding the thumb. Choose the appropriate size from the chart. NOTE: This measurement is only a guideline for determining size, as it cannot take into account the size/shape of your thumb. If your measurement is near the size break point, only trying on both sizes can allow you to determine the best fit. Size 1 fits 6-3/8 - 7- 3/4 inches, Size 2 fits 7-3/4 - 9 inches, Size 3 fits 9 - 10-1/4 inches.
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5 of 7 Customer(s) found this Answer helpful.
Q:Does Medicare or Medicaid cover this product? I could use one on each hand.. I live in NC. Thx
Asked by: Judee
- 11/6/2020
A: We are not a medical provider and we do not file insurance. For filing a Medicare claim, you must use the CMS form for DME reimbursement, which can be found with instructions at https://www.cms.gov/Medicare/CMS-Forms/CMS-Forms/Downloads/CMS1490S-ENGLISH.pdf. The order confirmation must be attached with the correct code for filing L3924-CG: Hand finger orthosis, without joints, may include soft interface, straps, prefabri-cated, off-the-shelf. Reimbursement is the decision of each insurer.
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2 of 5 Customer(s) found this Answer helpful.
Q:After measuring my hand (right), I see that I am on the cusp of Small and Medium sizes. May I order both and return the one that does not fit properly? Also, what is the material of the gray part?
Thank you,
Theresa Puckett
Asked by: THERESA PUCKETT
- 10/28/2020
A: Yes, the manufacturer recommends trying on both sizes to determine best if measurement is near the size break point. Ideal fitting around the thumb is accomplished by trying on the Push MetaGrip. Professional measurement and fitting by a therapist / physician is suggested for optimal result. Yes, the item can be returned. Please see our return policy here: https://www.arthritissupplies.com/merchandise-return-policy.html.
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2 of 3 Customer(s) found this Answer helpful.
Q:Where can I find info on the sizing of PUSH thumb braces?
Asked by: Karla
- 9/22/2020
A: Please see the size chart in the description. Sizing information can also be found here: https://www.arthritissupplies.com/assets/images/instructions/ahl500-push-metagrip-instructions.pdf
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A: Please see the size chart in the description. Sizing information can also be found here: https://www.arthritissupplies.com/assets/images/instructions/ahl500-push-metagrip-instructions.pdf
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0 of 1 Customer(s) found this Answer helpful.
Q:Is the PUSH Metagrip Thumb Brace covered by medicare if prescribed by my doctor?
Asked by: Pat McDaniel
- 7/4/2020
A: The Push MetaGrip has assigned L-codes of L-3923 (custom fitted by a professional) or L-3924 (off-the-shelf). We are not a medical provider and we do not file insurance, nor can we provide information on insurance coverage or reimbursement rates. Please contact your insurance for filing information.
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A: Yes, the size chart can be found in the product description and in the instructions https://www.arthritissupplies.com/assets/images/instructions/ahl500-push-metagrip-instructions.pdf
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0 of 1 Customer(s) found this Answer helpful.
A: Please refer to the size chart in the description and the instructions https://www.arthritissupplies.com/assets/images/instructions/ahl500-push-metagrip-instructions.pdf
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0 of 1 Customer(s) found this Answer helpful.
Q:What is the material for the thumb brace?
IS the brace pliable? firm?
Any rough edges on the brace?
Asked by: Mary
- 2/17/2020
A: The multi-contoured, bendable aluminum reinforcement encapsulated in the molded plastic allows the brace to be specifically conformed around the relaxed thenar muscles of each individual. Selected materials and rounded edges contribute to maximum comfort. Synthetic material is antibacterial.
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0 of 1 Customer(s) found this Answer helpful.
A: Please see the size guide in the description: Use a soft measuring tape to measure the circumference of your hand just below the knuckles of all fingers, excluding the thumb. Choose the appropriate size from the chart. NOTE: This measurement is only a guideline for determining size, as it cannot take into account the size/shape of your thumb. If your measurement is near the size break point, only trying on both sizes can allow you to determine the best fit. Size 1 fits 6-3/8 - 7- 3/4 inches, Size 2 fits 7-3/4 - 9 inches, Size 3 fits 9 - 10-1/4 inches. Please see instructions here: https://www.arthritissupplies.com/assets/images/instructions/ahl500-push-metagrip-instructions.pdf
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0 of 1 Customer(s) found this Answer helpful.
Q:Can I buy a replacement strap for my PUSH thumb CMC brace. I'm a physical therapist with CMC OA .
Thanks
Roger
Asked by: Roger
- 11/20/2019
A: The short answer to your question is that BraceLabs does not offer replacement straps for the MetaGrip. The manufacturer does not want to jeopardize its effectiveness to provide this (seemingly) easy fix. The life of the straps for the MetaGrip brace is not something that can be easily predicted, nor can we guarantee it for a stated period of time. This is due to the many different lifestyles and activities of each individual wearer, as well as the care the wearer uses preventing outside elements; i.e. chemicals and debris, from contacting the straps. If you purchased the brace in 2015-2016, and can provide the serial number, please contact us for more information. Braces that qualify from that period may be replaced by BraceLab.
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Q:I wanted to know if it was anything I could do about my velcro not sticking. It’s about a year old but it’s the best brace I’ve had for my condition.
Asked by: Keonna
- 7/17/2019
A: Try cleaning the velcro with a mild soap and small brush (like a toothbrush). If that doesn't work you may have to replace the velcro which should be available at most stores but may have a larger selection of sizes in a fabric store such as Hobby Lobby or JoAnn's.
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4 of 8 Customer(s) found this Answer helpful.
Q:I want gray straps on this item but the photo shows the straps as white - which color are they?
Asked by: KG
- 7/12/2019
A: The Push MetaGrip Thumb Brace is only available with white straps but you should be able to find different color velcro at a sewing supply store like Joann's or Hobby Lobby.
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3 of 4 Customer(s) found this Answer helpful.
PLEASE NOTE: This measurement is only a guideline for determining size, as it cannot take into account the size/shape of your thumb. If your measurement is near the size break point, only trying on both sizes can allow you to determine the best fit. The Push Thumb CMC Brace is not intended for all problems of the thumb. We strongly recommend you be measured and have the fit evaluated by a medical professional.
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3 of 5 Customer(s) found this Answer helpful.
Q:I have a thumb cmc abduction orthosis comfort cool brace size medium 7" - 8". Should I order size 1 or 2. Wish there was a store to try on.
Asked by: Mary
- 4/19/2019
A: With you being right at the size break we recommend trying on both sizes, you may be able to see if your physician has the braces available to try on or if they know of a physical therapy office that may.
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2 of 4 Customer(s) found this Answer helpful.
Q:I have osteoarthritis in the trapezium bone in my left thumb. I am also a guitarist. Will this brace allow me to play while wearing the brace?
Asked by: Marty
- 3/7/2019
A: Yes, you should be able to play guitar while wearing the brace. Several reviews have been made by customers stating they function with the brace as if it weren't being worn.
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2 of 4 Customer(s) found this Answer helpful.
Q:I was told to order size1. Is that the same as a “small”? Also, when I chose this size, for the right hand, your website says there are none in stock. How long a wait will there be?
Asked by: B
- 2/24/2019
A: Yes, the size 1 is the smallest size. The size 1 Right is currently in stock.
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1 of 4 Customer(s) found this Answer helpful.
Q:How do you tell what size to buy? and I assume there are different ones for right vs. left?
Asked by: Diana
- 12/13/2018
A: To determine the correct size needed, use a soft measuring tape to measure the circumference of your hand just below the knuckles of all fingers, excluding the thumb. There are 3 different sizes for both left and right hands.
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5 of 6 Customer(s) found this Answer helpful.
Q:I would like information on sizing and fitting for selecting a proper thumb support such as where to measure.
Asked by: Zen
- 11/4/2018
A: To determine the correct size needed, use a soft measuring tape to measure the circumference of your hand just below the knuckles of all fingers, excluding the thumb. However, we strongly recommend you be measured and have the fit evaluated by a medical professional.
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1 of 2 Customer(s) found this Answer helpful.
Q:Is this brace a good alternative to surgery? and is it covered by Medicare?
Asked by: Ray
- 4/22/2018
A: That would be something you would need to discuss with your physician. We do not submit claims to Medicare but they may reimburse you for the purchase of the Push Thumb CMC Brace.
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1 of 2 Customer(s) found this Answer helpful.
Q:When verifying sizing for this item I am right at the cutoff for a small and am inclined to order the next size up - a medium. If I purchase this item and it ends up being too big, can I return to purchase the smaller size?
Asked by: Amy
- 3/5/2018
A: If you are right at the cutoff, we recommend going up a size. Yes, we'll be happy to exchange them for another size so long as they have not been altered in any way.
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4 of 5 Customer(s) found this Answer helpful.
Q:I'm not sure which size of the pushthumb brace to order. I'm a size 71/2 in gloves. Would you help?
Asked by: Cynthia
- 8/2/2017
A: You need to measure around your palm at the base of the knuckles to determine size. A size chart is available in the product description. If you have any swelling in your thumb or are close to the maximum you probably will need to go up a size.
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4 of 6 Customer(s) found this Answer helpful.
Q: I play guitar and my left lower thumb joint needs to have more strength and I have pretty severe arthritis with this help my strengths to play guitar and stop pain ?
Asked by: Suzanne
- 6/12/2017
A: Although it would help to stop some of the pain, the brace is meant to limit movement, not strengthen, so it would probably not help your guitar playing.
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0 of 1 Customer(s) found this Answer helpful.
Answer provided by: Banks (6/12/2017)
A: I am a pianist and am hoping it will lessen the pain when playing and possibly remind me not to use it with much force, if at all. I'm planning to order one for my left hand. If results are satisfactory, I will order one for my right hand.
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0 of 1 Customer(s) found this Answer helpful.
Q:Is this product able to be exchanged if the size is incorrect? I am ordering this as a gift to my mother, who's hand I am not able to measure directly, so I am basing it off my own measurements.
Asked by: Keri
- 12/29/2016
A: Yes, we can exchange these for you so long as they have not been altered and item is in like-new condition.
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2 of 3 Customer(s) found this Answer helpful.